Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Are essential oils safe for kids?

Essential oils can be wonderful for children! We recommend only using essential oils on kids above the age of 5, as children are more delicate and can be harmed from the very concentrated chemical constituents found within the oils. Their systems are simply unable to process some essential oils effectively.
From ages 5-10, essential oils may be used by diluting them with carrier oils. We recommend a 1-percent dilution rate, meaning 5-6 drops of essential oil per 1 ounce of carrier.
Carrier oils, butters, and hydrosols are safe and wonderful for use on any age of child! It is best to always test a small area first.

Are your oils organic?

All of AIP Essential Oils’s essential oils are either certified organic, wildcrafted, or organically crafted. All of our oils and natural aromatherapy products are free of chemicals, herbicides, and pesticides. This supports the health and vitality of the soil, the plant, and therefore the essential oil itself.

I live in a very warm climate. Will the the products being sent to me be safe from the effects of outside heat?

Because our products are packaged in a box and are not sitting in direct sunlight, they should remain safe and unharmed until you are able to open this order.

What are your prices based on?

The pricing of essential oils is based on the amount of oil in the plant and how easily the oil can be extracted from the plant.